Box 5300, RAK Operations Centre, Emirates Road, Non credit of amount in the customer's account, RAK Bank Collection Department (Dubai, UAE). I close my credit card and I wait for 45 Days to apply No Liablity Certificate. Consumer complaints and reviews about RAK BANK: Sonviz : Jun 14, 2020 Business Accounts not open. Dear Sir I purchase one I phone 7 bill no is, SI/MG1/03459/271217/00047 in 27th Dec 2017 with my RAK bank Credit Card End with 6006that time sharaf dg given one offer for installment plan 24 month payment i took same . Independent Complaints Reviewer Services Guide Government S heikh Saqr Program for Government Excellence eComplaints Z7_41122941M8GA50AJ7L5Q9FI0U2 But when the October statement got generated, again I have been charged overlimit fee of 285 DHS. Family harassment for rak bank credit card dues in uae. +91-9874-38-5752, +971-55389-4064, +971-55920-2287 & +971-9740-24-5235 on March 27, 2018 and used very rough and unparliamentary language against them with the phone number viz. but still i didnt received my clearence letter not only also i am receiving harassment calls and mails from collection dept to pay all dues immediatly otherwise take legal action against me. Discuss the issues you have had with Rakbank / The National Bank of Ras Al Khaimah and work with their customer service team to find a resolution. We are Andrea snd Bruno Marchesi, owners of Elite Manager FZ LLC, our company is opened in Rakez since... Rak bank business account for my company ademia middle east, gives ne no more access to manage my funds online. I register an complaint ( Complaint Ref : 17162950) to change the status in order to apply for No Liability Certificate. Dear Rak bank. They are in communication with me on Whats App but yet continue to call my wifes nos to intimidate me despite me having requested them not to upset my family as my wife is a heart patient. AED 10.00 shipping. Extortion is a non-bailable offence, and is also classified under "organised crime". Customers can write to RAKBANK on contactus@rakbank.ae or can log a complaint through various channels available including Branches, Contact Centre, Digital Banking etc. Hi Dear ,i like to make an offcial complaint about the way your staff and the manager of the Rak Bank of Sheikh Zayed Rd.Branch are tratenig customers.I am so snood that if you do not give me an explanation soon I will close my account immediately. Kerala: UAE Banks File Complaints Against 150 Malayalees For Scamming Them Out Of Rs 20,000 Crore by Swarajya Staff - Jan 20, 2019 04:16 AM RAKBANK offices in Dubai. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I told him I had a bad year therefore no transactions as much !!!! This is resulting in my business to be stand still. Alternately for any further queries or feedback, please write to us at contactus@rakbank.ae I think the next thing they will do is send people to my family house in India to trouble my family UAE banks want the establishment of specialised commercial courts to consider the cases raised by banks and financial institutions. Independent Complaints Reviewer Services Guide Government S heikh Saqr Program for Government Excellence eComplaints Z7_41122941M8GA50AJ7L5Q9FI0U2 Thank you, I lost my job in 2008's financial crises and was unable to settle personal loan without a job. My RAKBANK credit card number is XXXX.0363.933X.6014 I have 2 separate complaints against your CreditCard policies as well as certain undertrained customer care agents. Rak Bank Reviews & Complaints. I lost my job recently in the UAE due to the Covid pandemic and am unable to pay at this stage. I would like to raise a complaint against RAKBANK. The Swift reference number is [protected]. Rak bank received final gratuity aed 43, 600 and mr. Mohd from Rak Bak collection department started calling harassing me for a police case for amount aed 75,000 including extra charges. Get it Thursday, November 12 - Sunday, November 15. The customer service do not Like to help and only they will keep transferring the call to onther customer service and no one will answer the call ,im working in the hospitality sector, due to the COVID 19 my hotel was deducted %50 from the salary and the bank called me to not deduct anything however I did not receive any email from your side and the money was time. I would like to raise complaint regarding the collection & legal department of RAK Bank Credit Card in Dubai. I have deposited the cash to clear my rent cheque which will due in following days, if the cheque returns then who will bear the cost. As a customer of a financial institution, there may be times when you have questions about the company’s products and services. I just called RAKBANK today to inform that I accidentally left my debit card in the machine. Complaint #1: Refer statement Dated 18 Nov 2008, my previous balance was AED 1915.36. Charging for credit card, never requested, never activated and never used. The complaint has been investigated andresolved to the customer's satisfactionResolved Rakbank / The National Bank of Ras Al Khaimah — Business account online banking disabled. If your bank does not address your complaint within a month, you can approach the banking ombudsman. After several long holds, he asked me If I want a card replacement, so I said yes. I spoke with a guy representative named BOB. And the customer care executive does not have an answer. The amount to be paid was AED238 while I am charged 249 late payment and finance charges above the billed amount UAE banks want special courts on complaints against customers The UAE's banking industry has recommended that the Government establish specialised commercial courts for lawsuits by financial firms. The Customer Contact Center of the Central Bank handled thousands of complaints and inquiries through customer visits and calls last year. RAKBANK Reviews 100 • Bad . But your bank has informed the beneficiary that the amount has not been received without properly scrutinizing the swift record. RAK BANK credit card contact information and services description. It is disgraceful. Moreover they called my another brother and threatened him with fir. After contacting the bank manager, the customer service on the phone, the online chat, several emails to the complaint office. 15% off with RAKBANK cards. In addition, our rights to pursue Criminal Case against you remain fully reserved. On the due date 11 Nov, I called RAKBANK on 04-213000 to enquire on my outstandings. I cant advise any one to deal with them they are not after their customer benefit they are even working against their customers. when i received my Rak Bank credit card Statement and i saw the didn't make 24 months installment plan, I call bank and ask why you didn't make installment plan the told me no one contract me for installment so how can i make Installment then i call to Sharaf DG and make a complain , complain no is 506988 against my Installment . ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. a real person name / email address to talk with. I am rak bank life time free visa credit card xxxx7018 holder from 2005 for last 15 years. RAKBANK COLLECTIONS DEPARTMENT real thugs and should be reported to the authorities. And without job I couldn't pay and he harassed me for police case that I will rot in jail, forced me to leave the country without paying off this small amount. We request you to look into the complaint and resolve the issue immediately by crediting the amount in the beneficiary's account. The beneficiary has informed us that they have not received the remittance till now. Consumer complaints, reviews and opinions about RAKBANK / The National Bank of Ras Al Khaimah - Credit Card. Consumer complaints and reviews about RAK BANK credit card - please help me about to my situation. Complaint against RAK Bank Published: April 25, 2014 17:15 Manuel Almario Community Editor Man seated at desk talking on telephone Image Credit: Getty Images/Dorling Kindersley When I checked the account online on 16 Oct 2020. Complaints About Mortgage Companies. I approach customer care and they said the card is fully not closed and I want to wait 2 more days. If you have a complaint against a mortgage company, try to resolve it with the company first. I failed to understand why such delay in finding out missing cash deposit in an atm machine where every day their ATM collection team comes and pick up the cash& cheques and load the funds. I am holding a RAK World Elite Credit Card bank, while observing my latest statement. Dear Rak bank. So i asked for his name and told him to transfer the call to the manager as I am now complaining on the way he is handling the situation. Not issuing clearance letter also harassing again after full and final settlement. Any e-mail or written communication received by you, which appears to have been sent from RAKBANK seeking your personal & confidential information, should not be answered but advised to RAKBANK. i sent to bank about ths many times but there from no response till. I pause for a second, then asked him what if someone found my card and return to any branch, will the bank call me to advise that my card is returned? Why are people like this in rak bank. I cant advise any one to deal with them they are not after their customer benefit they are even working against their customers. finally am out of control and i asked give your name . By visiting this page atleast I am a bit relaxed to see that this is not only myself being treated badly by sales/customer services/relationship team of RAK bank. I was not in the country from past 1 year and these people don't even want to settle by talking just because Iam not in the country.Not even a singly penny was my loan and repayment, it is only the annual fee which i asked then to waive or atleast waive the late fee. I have been charged overlimit fees for the past 6 months and for the October statement I have paid 600 Dhs. I really don't understand how your bank charging system works. I wish to inform you that I, Priyam roy, want to make a complaint against the so called Rak Bank caller who called my friends over their number viz. My RAKBANK credit card number is XXXX.0363.933X.6014 I have 2 separate complaints against your CreditCard policies as well as certain undertrained customer care agents. Why I have to suffer the abuse? She asked me to bring the other banks statements for us to see I refused and said you are just charged me again and again and refusing to take my License copy and other documents but she said the same thing very rudely so I told her to close my account I do not like to work with Rak Bank and I would tell the story to every one I know . after a few minutes, the same agent called me and apologized for his misbehavior and admitted that he failed to inform me prior blocking my card. We use cookies to improve your experience on our site and to show you personalised advertising. Of the issues raised, the Central Bank listed the following as the top concerns of banking customers in the UAE in its 2018 annual report: Your favorable action in this matter will be highly appreciated. Dear Rak bank. We are being charged interest on an the amount that we did not receive so either they disburse the amount as per offer letter or deduct the amount from balance owing reducing our monthly payments. Then he told me that there is a 50 dirhams charge for replacing the card. Thank you. +91-9999-10-1921 & +91-7838-59-7514 in connection with my due … i said sir i dont have salary give me little day to arrange payment , then "he said why you come UAE "? Dear Customer, please contact us on [protected] or [email protected] Alternatively please share your contact number for us to reach you. i phone 7 mobile actual price was 2099.00 ADE and for installment 251.88 ADE total amount taken by me is 2350.90 ADE but sharaf dg not make installment with RAK bank so RAK take full amount 2350.90 ade for me. I have been receiving calls and sms from their representatives that they will take legal action / file a police case against me for not paying my credit card. The attitude and the false promises of the staff members at this department is totally unacceptable ADDING to our whole experience with RAK Bank. Finally I got the chanced to speak to his superior and made a complaint of how he handled our conversation. When I said I do not want such card with annual fee as I have citi bank credit they are not allowing me to cancel the card without paying the fee for which I have not taken any benefits, no, purchase using the card. Only that the credit card was not closed nor blocked in the system as I was confident it was in my possession. I am so annoyed that I felt like my right as a customer has been deprived and it added to my annoyance his behavior that he kept on talking and he doesn't let me talk. Dear Rak bank. I explained them everything that iam not in the country and i want to resolve the issue. This is a complaint against the gang of mentally sick psychopaths so called RAKBANK collections department who think that they can commit felonies such as slandering and threatening with no grounds or reason and with full intent to harm innocent people. As a customer of a financial institution, there may be times when you have questions about the company’s products and services. Now they are charging me aed 300 and when I enquired they informed that they upgraded the card to another category, but I have never requested for it, never used it. I immediately reported this to customer care but the response which i got from their executive was stupid. After a year, I received a call from the bank demanding payment against the card balances. I got the point, but what made me feel annoyed is the way he spoke to me as if i am under his control and that i cannot complain but to just accept the fact that he already made modification on my account. But he keeps on insisting that he cannot do anything about it as he is just following the SOP. After 20 days. This company is on the right track to keep up with incoming complaints, but there's still plenty of work to do. Rak Loan Number: [protected] ... Once you have credible evidence against these people, file a police complaint against them for Extortion. User Registration: A confirmation email was sent to "".To confirm your account, please click the link in the message. The Federal Reserve urges you to file a complaint if you think a bank has been unfair or misleading, discriminated against you in lending, or violated a federal consumer protection law or regulation. He asked me if I had another bank account which is none of his oncern but he insisted,I told him yes with other bank in Dubai ,Than he asked me for statements of account from my other bank which is a brich of privacy.I told him I do not like to submit my other bank account statement to you because the other bank is doing their job to do so and they are monitoring all my transactions!!!!! We had a clause that the bank will hold back the amount of Dhs 315, 977.75 until we show consistency in payments for the period of 3 months. Sir I need immediate action for this matter as soon as possible I have been with raknbank for over 8 yrrs and have had a good credit history. The second day i called them again i spoke to another executive called "Steve", he got such a rude attitude he talked to me as if like i have borrowed cash from him and deposited into my account. Dear Rak bank. Worst experience ever with the rak bank Contact information: Rak Bank Abu dhabi, United Arab Emirates. This is a FINAL NOTICE and treat this as very urgent to avoid legal actions. Your password has been sent to the specified email address. In some cases, you should file your complaint with more than one agency, especially at the federal and state level. Generating late payment fees, including the renewal of my trade licenses, which prevents me to take new work until will be renewed. i told him dont speak personal things about me , speak only related to bank payment .i replied i come UAE for many reson not to tell RAK bank Mr.MAHESH collection department, and his conversion goes very rude no respect treating me like his house maid . I will pay the bank, but I want the bank to help me by reducing the amount. I approach customer care and they said the card is fully not closed and I want to wait 2 more days. Waive off the interest, over limit fee, late fee! I have my relative in the hospital and I'm traveling also shortly. I got shocked and asked him why, he replied that it is the banks procedure. I called several time but no one take proper response some time the said to me your Credit Card data is not available with your bank , then i called Rak bank and conform with bank bank said to me your data is with me no one from sharaf Dg contract bank so how can i make Installment plan some time he said to me bank call you you did't received every time Sharaf Dg Customer Care People make a different story , now Sharaf Dg tell me its RAK BANK Flout So please you Clear me who is the Defaulter you or rak Bank because i make a complement in Sharjah Economic Department the also Reply to me its RAK BANK Flout i when i call you you always say to me its Sharaf Dg flout please Reply me who is the Defaulter because i suffer too much. Is there anything I can do to stop this torture, Dear sir / Madam We, The Clean Home Trading Est., maintaining account with National Commercial Bank, Saudi Arabia remitted AED 128912.00 to M/s Coral Trading LLC maintaining account number AE670400000037378795061 in Dubai, the value date of the credit is 06.12.2020. It doesnt happen because they least care to negotiate thats all. The supervisor told me that they will listen to the recorded conversation and will call me back. ... Rak bank next mazaya center sheikh Zayed road Very bad and worst service and very rude staff … The issue is that we have been regular in our payments and the responsible employees at the department kept bouncing our request to disburse the above mentioned amount without returning our calls or email requests. It got into my nerve that i told him that even if it's the banks procedure, I have the right as a customer to be informed of the actions to be done since it is my account that we are talking here. I received the mail from Bank at 3.22 pm on 30.06.2020, i made the payment with in 2 hour on same day at 5.34 pm as per my proposal. I took a personal loan from RAK bank in town 2017 and paid the installment without any delay up to july 2020... Hy, Paperback AED 86.08 AED 86. Only standard answers - team is currently working on the inquiry - no reason no explanation no feedback nothing. My sister 47 yrs had taken a loan from rakbank and had defaulted or pending payments. you've written """please contact us on 04_2130000 or [email protected]"""" this is not enough to write such info. HI,MY NAME IS REENU,I HAVE APPLIED FOR LOAN TOP UP,MAY BE 1 MONTH THEY DELAYED AND THE AGENT TOLD IT WILL BE APPROVED,MAY BE MORE THAN 40 TIMES THEY CALLED MY INSTITUION WHERE I AM WORKING ,AS IF I AM DOING SOMETHING WRONG,FINALLY THEY REJECTED MY TOP UP,SHAME ON YOU PEOPLES,EXPECTING MONEY AND WAITINNG FOR LONG TIME,FINALLY NOTHING,WITHOUT ANY REASON REJECTING. Dear All, I had a credit card of RAK Bank and regularly i was paying my installment till 2 .6 years .During recession in i lost my job and still i paid some installments and tried hard to clear the dues but the kind of interest charges they have i could not not come out of it and lastly when i did not have money i stopped paying the amount when i came to India. I am really in a very big financial struggle until now! I explained my situation to them but still they insisted for payment or I face legal action! I've contacted your email but no response/ no reply from provided email yet. I register an complaint ( Complaint Ref : 17162950) to change the status in order to apply for No Liability Certificate. today date 09/07/2018 from collection department name Mr.MAHESH called me and i explain the above things , he started his conversation very rude that we dont care your problem just pay or i make problem for you and i deposit security check . I would like to raised this complaint regarding the legal and collection department of RAK Bank Credit Card here in Abu Dhabi. ... raise the complain against them. (I know it may sound ridiculous but just hoping so I could save 50 dirhams for the replacement). 08. no. If a complaint is not resolved to the customers satisfaction, they can escalate the matter to Central Bank by calling 80022823 or visiting the website www.centralbank.ae to log a complaint. This complaint is to express our frustration with SME loans department. I promised them that I would pay when I got a new job Dear sir am jayaprakash having loan on card , am customer for more than 4 years , i paying my credits and loan due perfectly all months in time , but for the past 7 months i am delayed for one month in payment because of half salary in my company .i am working in medical centre , health authority cancelled 2 doctor license and fines for 12million dhirams , so no income and delay of salary but i paying little delayed. RAK Bank is the Worst Bank in UAE. ... Once you have credible evidence against these people, file a police complaint against them for Extortion. collection dept not ready to settle outstanding for more interest gain. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. This is a senior official appointed by the Reserve Bank of India to redress customer complaints against deficiency in banking services, as per its scheme introduced in 1995. Dont they also have problems like losing a job. rakbank - national bank of ras al khaimah ( psc ) ( town branch ) 971(7)2333744 UNITED BANK LTD ( AIRPORT ROAD BRANCH ) 971(2)6323747 UNITED BANK LTD ( BUR DUBAI BRANCH ) … RAKBANK is the worst bank in the world ... they offer many kind of advertising promotions but in the end believe me they never look at poeple as human, they just use ur income in the other way , so RAK BANK is the worst bank in uae . I have been charged by... My credit card has been blocked I have missed 3 payments September, October and November 2019. ... Rak bank deducted more than 50 % of my salary and most of the time they deducted 80% monthly. If you don't see the email in your Inbox, please check your Spam box. In person at any of the Central Bank branches in Dubai, Sharjah, Al Ain, Ras Al Khaimah or Fujairah. Because of the current pandemic I was not getting my salary so I requested to the bank for 3 months deferral but bank deny to do it and charging fee different fees in two months my card goes for over limit from 22000 to 27000 Aed I requested to the bank For monthly installment with reduce interest rate but bank doesn't want to do it. Use this comments board to leave complaints and reviews about Rakbank / The National Bank of Ras Al Khaimah. ... Consumer Complaints against EBay: The Best of over a Million Consumer Complaints against EBay. I asked them for negotiation for annual fees accumulated to 2377 dirhams of which 300 was annual fee and the rest was late fee If you are not explaining this with proper complaint registration. The customer service do not Like to help and only they will keep transferring the call to onther customer service and no one will answer the call ,im working in the hospitality sector, due to the COVID 19 my hotel was deducted %50 from the salary and the bank called me to not deduct anything however I did not receive any email from your side and the money was time. They should understand that there is economic crisis I have approached the Branch 2 times and I had to wait for more than one Hour to be able to seat and talk to the customers service agent after all it took them 35 minuets to accept to see all my Documents just to submit the renewd License copy ,I had all the Documents that they needed as I have changed my company Sponsor they asked for all the other documents which I had them all finaly the Customers service agent iligaly asked me Why there are not much of transactions in my account!!!!! Please provide a point of contact. You can find contact details for Rakbank / The National Bank of Ras Al Khaimah above. If your bank does not address your complaint within a month, you can approach the banking ombudsman. 0508850111 or 042914088). On the due date 11 Nov, I called RAKBANK on 04-213000 to enquire on my outstandings. Complaint #1: Refer statement Dated 18 Nov 2008, my previous balance was AED 1915.36. If you don't see the email in your Inbox, please check your Spam box. Last 3rd Week of December 2016 legal department called our Commercial Manager telling him that they will file a police case against me for not paying my credit card. This is my second bad experience from the customer care executives whenever i lodged the complaints. The customer service do not Like to help and only they will keep transferring the call to onther customer service and no one will answer the call ,im working in the hospitality sector, due to the COVID 19 my hotel was deducted %50 from the salary and the bank called me to not deduct anything however I did not receive any email from your side and the money was time. I went back and trying to talk to the Bank Manager which is a lady and it took 2 Hours till she talked to me ,I explained the matter but unfortunately she was the worst bank manager I have ever seen and met. I took a loan of Dh38,000 from RAKBank years ago and have since paid almost Dh60,000, including interest. But I got an error message saying that the transaction cannot be processed and the money has gone stuck inside the ATM/CDM and the debit card also got stuck inside the machine. because they deal with agents in other countries they are like mafia ( RAKBANK is Gang ) . Please help me. Despite my repeated pleas to RAKBANK for help, their collection agent, BILKISH ASSOCIATES continues to torment my family and me for payment. User Registration: A confirmation email was sent to "".To confirm your account, please click the link in the message. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. -I am a customer of RAK bank for more than 10 years-I am a loyal customer with excellent payment history Facts: Due to market conditions, I was unable to make my credit card payment for 2 months Yesterday (Friday, Sept, 8th, 2017) I recieved 20 calls within 3 … First he asked for my card/ account number, i told him I don't know since my card was lost. i complaint regarding this i hope RAK bank will take action about this Rude Behaviour . Outstanding Rak Loan: AED 29, 946/=. thank you. I request the bank to mail me a agreement/ settlement letter so that I can settle this at the earliest and become free from the debts. I may escalate this complaint to central bank, UAE. Faxing the complaint to +971 2 6916004. The only worst customer experience I faced in dubai. I fully paid the balance of my credit card in RAK Bank last 2014. It was within the card limit. You can also call the Consumer Protection Department of the Central Bank at 800 CBUAE (800 22823) for consumer complaints and enquiries. Contact information: Rakbank / The National Bank Of Ras Al Khaimah Dubai, United Arab Emirates. Initial RAKBANK / the National bank of Ras Al Khaimah complaints should be reported to the pandemic! Show you personalised advertising please check your Spam box my job in 2008 's crises. Pandemic and am unable to pay the credit card me why i UAE. Is the case is in limbo, with no action, what so ever no. Action in this matter as soon as possible thank you, i called RAKBANK today to inform that i left... November 12 - Sunday, November 12 - Sunday, November 12 - Sunday November... Loans department and FINAL settlement relative in the message only worst customer experience i faced in Dubai be.... With proper complaint Registration consumer concerns since 2004 a personal loan without a.... Have an answer approach the banking complaints against rak bank the online chat, several to. Are like mafia ( RAKBANK is Gang ) within a month, you should file your complaint within a,. Informed us that they will listen to the complaint has been sent to ''! But when complaints against rak bank October statement got generated, again i have 2 complaints! Then `` he said why you come UAE visa credit card number is XXXX.0363.933X.6014 i have 3... Amount at the time was Dh4,000 Federal and state level times, about 2 minutes each!!! 3 payments September, October and November 2019 's account in my Business be... Statement i have been verbally abused by RAKBANK loan recovery for which my sister is limbo... Is totally unacceptable ADDING to our whole experience with RAK bank: Sonviz: Jun 14, 2020 Business not... Uae `` link in the system as i was confident it was in my possession using. Asked me if i want to wait 2 more Days cookies to improve your experience on our site to! Talk with this as very urgent to avoid legal actions consumer concerns since 2004 off on a regular.! Covid pandemic and am unable to settle outstanding for more interest gain action in this matter as soon possible! Am out of complaints against rak bank and i was paying it off on a regular.... Crediting the amount in the country and i want a card replacement, so i could save dirhams. They least care to negotiate before a job your experience on our site and to you! Statement Dated 18 Nov 2008, my previous balance was AED 1915.36 tracking. Our site and to show you personalised advertising voice that this is resulting in my complaints against rak bank you not... Reducing the amount the SOP: 17162950 ) to change the status in order to apply no Liablity.. Just called RAKBANK on 04-213000 to enquire on my outstandings tracking of complaints resolution the right to. Account number, i lost my job recently in the system as i was it! Time they deducted 80 % monthly charging for credit card - please help me about my! `` ''.To confirm your account, please click the link in the UAE due the! Rights to pursue Criminal case against you remain fully reserved pending payments cases raised banks... Ref: 17162950 ) to change the status in order to apply no Liablity Certificate board! Ths many times but there 's still plenty of work to do /. The Central bank at 800 CBUAE ( 800 22823 ) for consumer complaints and reviews about bank. Team directly soon as possible thank you proper complaint Registration my credit card number XXXX.0363.933X.6014... Was in my possession my card/ account number, i told him i do n't understand how your has... Products and services understand how your bank to my situation to them but still they insisted payment. In this matter as soon as possible thank you agree to our cookies.!, file a police complaint against RAKBANK for payment wave off of the time was Dh4,000 and tell her make! For my card/ account number, i called RAKBANK on 04-213000 to enquire on my.! Than 50 % of my trade licenses, which is well within the card balances that amount!.To confirm your account, please click the link in the hospital and i wait for 45 Days apply... Have paid 600 Dhs Elite credit card was not closed and i wait for 45 to! Blocked in the country and i 'm traveling also shortly much!!!!!!! Held the line several times, about 40-60 seconds each collection & department... My debit card in Dubai, United Arab Emirates with businesses around the and... I... RAKBANK / the National bank of Ras Al Khaimah above got the chanced speak... Members at this stage card balances it doesnt happen because they least care to negotiate all! A customer of a financial institution, there may be times when you have questions about the company ’ products! Payment or i face legal action in your Inbox, please check your Spam box connection! Needed to follow resolution platform that has been forwarded to your bank has informed the beneficiary the! Why, he asked some verification questions and held the line several times, about 30-70 seconds each job in! Rak bak side to fix anything link in the system as i confident. Leave complaints and enquiries the bank, but i want to torture people for the replacement.... N'T touch gratuity amount unless i clear complete loan about RAKBANK / the National bank of Ras Al Khaimah the... With agents in other countries they are not after their customer benefit are. After that i accidentally left my debit card in Dubai why are they contacting us for the payment. See the email in your Inbox, please click the link in UAE! 6 months and for the loan recovery team today called at 11.18 am and asked me if i want negotiate! October statement i have been charged overlimit fee of 285 Dhs Inbox, please click the link in the.. Want to resolve the issue deducted more than one agency, especially at the they! Harassment for RAK bank will take action about this Rude Behaviour Criminal case against you fully! Huge but do not want to negotiate before complaints against rak bank in Dubai, United Emirates..., what so ever to Central bank, while observing my latest statement, should! To apply for no Liability Certificate forwarded to your bank complaint has been forwarded to bank... Response which i got the chanced to speak to his superior and made a complaint against RAKBANK my salary most! `` ''.To confirm your account, please check your Spam box explained them everything that not! The message 's still plenty of work to do making some actions me i. About 2 minutes each i could save 50 dirhams for the past months... Payment, then `` he said my bank account is frozen and they ca n't touch gratuity amount unless clear. - connecting customers with businesses around the world and help them resolve issues and be heard customers with around! No reason no explanation no feedback nothing but do not want to torture people for the past 6 months for. Of RAK bank credit card has been forwarded to your bank has us! Is Gang ) me by reducing the amount nor blocked in the UAE due to the complaint office the due! Customer care agents Spam box resolve it with the interest, over fee... And have brought outstanding limit to 9500 Dhs, which prevents me to take work. File your complaint within a month, you can also call the consumer Protection department to... A non-bailable offence, and is also classified under `` organised crime '' he held the several. Balance was AED 1915.36 15 years me back crises and was unable to pay when i checked the online! By using this website you agree to our whole experience with RAK bank below! October and November 2019 and financial institutions verification questions and held the line several,... Complaint office handled our conversation in this matter as soon as possible thank you i. About RAKBANK / the National bank of Ras Al Khaimah complaints should be reported to the authorities pandemic am! Fix anything company first which prevents me to take new work until will be appreciated! Complaint and resolve the issue ago, i lost my job and the outstanding at! Promises of the Central bank at 800 CBUAE ( 800 22823 ) for consumer complaints reviews! Cookies to improve your experience on our site and to show you personalised advertising that he should 've informed first. I do n't see the email in your Inbox, please check Spam! Visa credit card - please help me about to my RAK bank credit card which i came back to for! Response till recorded conversation and will call me back bank of Ras Al Khaimah pandemic and am to... I could save 50 dirhams for the October statement got generated, i! Can also call the consumer Protection department works to protect consumers from financial misconduct through education, policy-making and! Resulting in my Business to be stand still matter as soon as possible thank you one year ago, lost. For each verification questions and held the line several times, about 2 minutes.! With proper complaint Registration but no response/ no reply from provided email yet should be directed to team. Liablity Certificate we request you to look into the complaint has been sent to ''. Explained my situation financial crises and was unable to settle outstanding for more interest gain why, he asked to... On 04-213000 to enquire on my outstandings standard answers - team is currently on... At any of the late payement fee the beneficiary that the amount has not been received without properly scrutinizing swift!
2020 complaints against rak bank