LOGIN CUSTOMER SERVICES CART (0 items) Samsungparts.com. This has been going on since 2017, two years after I bought them! We were out of our home for 3 months do to clean up and still do not have a functioning kitchen currently! Replacement parts are $100/each. Samsung Range NX58J5600SG/AA / 0000 Repair Parts. Then remove the nut holding the fan. The part returned but no credit - then these rude people said they didn't receive it. DG61-00525B LEG-LEVELING NE58K9850WS,PA66,BLACK,Nylo: Nationwide BO, Usually ships within 4-6 weeks The $80 price for garbage is bad enough but I guess that I need them. Last one. Upon opening my bedroom door to a smoke filled house. One has broken and is no longer usable; the others are not far behind. PS: Gas range oven (2018), Samsung Model: NX58H5600SS/AA. LOGIN CUSTOMER SERVICES CART (0 items) Samsungparts.com. Great job Samsung. COMPANY LOCATION 119 South 14th Street PO Box 387 Belleville, IL 62222 Phone: 800-858-5844 Email: email@example.com 9 users rated this 5 out of 5 stars 9. You are fine as long as nothing goes wrong with your Samsung product.... i'd like to informe you, thats all my range oven model: NX58H5600SS/AA knobs is broken. SHARE: Chat with a Pro. Pull off the fan. 0 bids. Set your store to see local availability Add to Cart. Also, since this appears to be a significant and continued issue and not one of customer neglect or abuse, as a gesture of good faith and appreciation for existing customers, Samsung should consider sending replacements to customers who have reported broken knobs in the first few years of ownership. The best way to find parts for Samsung NX58J5600SG/AA / 0000 is by clicking one of the diagrams below. Theses products that Samsung are producing for kitchens are far from anything the lowered tier brands out there are making. I too have had issues with all my Samsung kitchen appliances I bought in 2015. http://bit.ly/2ihPL97. 08:08 PM. Stove knobs cracked and are falling off, microwave buttons work randomly, ice box in fridge has small air gap so the ice melts then freezes and builds up on top which locks the freezing mechanism so then I'm scraping it with a fork to clear it once ever two weeks. White Universal Replacement Gas Range Knob Set 8234. I provided proof of the RMA, the tracking info with their signature and threatened BBB and attorney general action. Thankful for a fast response from our fire department. 0 users rated this 4 out of 5 stars 0. Counter tops need to be replaced due to burning thru the laminate in multiple places; scorched flooring to replace due to falling embers; possible smoke damage costs throughout the house depending on feedback from the insurance adjuster. We had 2 knobs break so far and we have been trying for *9* months to get replacements...here is the sad story. I don't understand why some posts get request for more info from Samsung moderators and some do not (like mine). Obviously not! 4.6 out of 5 stars 70. And the modern designs of Samsung ranges help upgrade the look of any kitchen. Wadoy NX58f5500ss Knob Replacement for Samsung Stove Knobs Fit FX510BFGS, FX710BGS 5Pcs DG64-00472A DG64-00347A Oven Range Gas Dial Stove Knobs 4.6 out of 5 stars 59 $29.38$29.38 ($5.88/Item) Get it as soon as Fri, Aug 28 The box had the right part number but the contents were wrong. Are they possible to get? They could spin the knob and nothing happened until Mom pushed in with a little force and turned it to the desired setting. First contacted the online chat tool and they provided the part number and the samsungparts.com site (J&J). 47 sold. Hello, the knob on my Samsung Oven broke after less than 2.5 years of purchasing it. Note, it is a left handed nut, so turn it right to loosen it. I thought it was just me also. I would be happy to investigate this. 4.3 out of 5 stars 12 product ratings. I showed the Appliance Manager the knob and he laughed - it is for the black stainless steel store not ours and even showed us one in the store. Electric Range - Model NE58K9430SS/AA. Over the course of normal use, your Samsung range may experience problems that prevent it from working. The first step to locate repair service in your area is to select the product that needs service. FREE Shipping by Amazon. - edited Thinking of buying Samsung appliances? When my dishwasher just died I learned a lesson - but someone else. Stick to phones Samsung because you haven't a clue on how to make a good kitchen product. 4. I will never buy another appliance made by them again and will spread this to whomever will listen to me. Please send me a phone number that can I call and ask you guys to send me a new knobs. I will never buy another Samsung product. I would be happy to investigate this. @otucker: Please send us a private message to http://bit.ly/2CGMMUe with the model number and the serial number of your unit. The sad thing is, I only came across this thread because I was looking for replacements for my stove. We are an authorized distributor of Samsung Parts and Products for Samsung Electronics in the United States. Can you please drop a Private Message Here with the serial number of the unit as well as the following: I have the Samsung slide in electric range flex duo. 4.3 average based on 12 product ratings. I did this before seeing this thread. $0.99. $0 down and 6, 12 or 18-month plans available for most appliances. Cooktop/Stove/Wall Oven/Microwave/Range Selector Knob Exact Fit NX58H5600SS, NX58K7850SS, NX58H5650WS, NX58F5700WS, NX58J7750SS, NX58M6850SS. The knob will not turn unless force is … Compare. It's an embarrasment to your brand that you won't stand behind the product. 5 pcs DG64-00473A Range Burner Control Knob for Samsung. @ userQ396zGlMNB I am sorry to hear this. Replacement control KNOBS (5)-GE Hot Point electric range, model RGB745WEA1WW. Same problem here with the knobs. 4 Pack Black Control Knobs Replacement with 12 Adapters for Oven/ Stove/ Range, Wide Application LOGIN CUSTOMER SERVICES CART (0 items) ... Home > Appliance > Range. I didn't have this issue with Whirlpool which I used for 15 years prior to replacing it with this oven. The knobs are made out of steel, the inside is cheap plastic, and the knobs break off very easily. Then go inside the oven and remove the two Philips head screws holding the fan cover. Slide out the stove. Range Kleen Electric Knob in Black (4-Pack) Model# 8114 $ 17 88 $ 17 88. item 2 Range Gas Control Knob Steel Burner WB03T10325 GE Cooktop/Stove/Oven Knobs 5 Pcs 1 - Range Gas Control Knob Steel Burner WB03T10325 GE Cooktop/Stove/Oven Knobs 5 Pcs. The cooktop is 2 years old and every one of the five knobs is cracking. Those customers chose Samsung over many other brands available no doubt, like myself, with the belief that Samsung makes quality products and a customer can expect that Samsung will reasonably stand behind their products if/when issues arise. Customer service wouldn't do anything for me. $11.29 shipping. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.