Defective vehicle. Real reviews from real people. I tried to cancel my policy I made a week ago, both phone and email, but I haven't received any confirmation that it has been cancelled indicating that they didn't do anything about it at all and probably never will. They replied to every email promptly and professionally.The money was in our account very quickly. On Reviews.co.uk, Axa as a whole has a rating of 3.06 out of 5 based on over 550 reviews, with 53% of reviewers recommending the company. Axa Travel Insurance Reviews Click here if this is your business. and take money off you and wont let you claim avoid at all costs! You can also write your Axa travel insurance review too! The reason why I attempted to cancel my recent one is because of a cancellation delay of my other travel insurance. Your experience can help others make better choices. There are 351 customers that AXA Insurance, rating them as bad. I wish I saw these reviews before I got my cover out. We got daily emails advising of delay, which suddenly stopped over 2 weeks ago. We had to buy two very expensive flights home with Qatar Airways. 42,326. Review Score. It's not good experience. Absolutely awful company trying for 2 months now to make a claim, they dont answer there phones. Not sure if my overall experience would have been different if it was a stand alone policy but to date I’m a happy customer. Your experience can help others make better choices. Travel isn’t without risk, but the good news is, with AXA, our flexible travel insurance protects you from the pain of cancelled flights, unexpected injury or losing your luggage, leaving you wearing the same pair of socks for a week. It said 100% trip cancellation was covered. He was made redundant on 18th August, I phoned … Nothing. A certificate proving you are insured will be available immediately, meaning you can get on with your application. Bharti Axa travel insurance provides extensive coverage that will take care of all your needs from lost baggage, medical emergencies, financial emergencies etc. Pricing. For most of my bookings that was possible but we had a villa booking in Florida that was paid by bank transfer directly to the villa owner, who would not offer any refund or alternate dates.I tried to call AXA by phone but couldn’t get an answer.18 March – I sent AXA an email outlining my claim details29 March – Claim submitted8 April – sent AXA an email asking for status update15 April – AXA sent a copy of more claim forms to complete17 April – AXA send email apologising for delay – repeated on 24, 25, 26 and 27 April.11 May – AXA ask for copy of invoice from Villa owner12 May – Copy of invoice sent to AXA29 May – I sent an email asking for status update29 May – AXA send email to suggest I contact providers to negotiate a refund30 May – I sent AXA an email outlining the history again asking for a status update. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. my accommodation3. Avoid. How convenient! PLEASE STAY AWAY FROM AXA TRAVEL INSURANCE OR ANY OTHER INSURANCE PRODUCTS THEY OFFER!!!! How convenient! Was so impressed by the service from Axa I thought I would give them a positive review on Trustpilot. No point of buying insurance of them. Travel Insurance Policies. Log In; Sign Up; Menu . 2 0. Making a simple claim is taking over 3 months with no end date in sight. AXA Reviews - Travel Insurance Ranked 2 of 25 Travel Insurance providers . We never even had to call Axa, it was all dealt with by email. 4.8/5 Travel Insurance. Reviews AXA Travel Insurance. AXA is one of the first insurance companies to introduce a ransom payment as a result of kidnapping and hostage. it enables you to choose from a plethora of offers and benefits and customize your plan appropriately. I can only suggest that you avoid this company. Other coverage available includes our Europe Travel insurance, costing €1.50 per day, or Schengen Multi Trip insurance, which is perfect for regular travelers and available for €298 for a year’s coverage. I called 10 days ago and was promised a call back in 7 days. Finally decided to take this further to the ombudsman. I had my villa booking cancelled by the owner so called Axa to get advice as to whether I could claim for the cost of my flights if I cancelled them and was told I could as I could no longer take the holiday. Would give 0 stars if I could. Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. When you plan your vacation with your family, you want to ensure that everyone enjoys their time to the fullest. After trying to claim for the first time they did everything to try and not give you any compensation. AXA Assistance USA is part of the AXA Group, one of the world’s largest financial companies servicing over 95 million people worldwide and over 50 years of experience in the travel insurance industy. I have been trying to contact AXA Travel Insurance for the past 1.5 months, due to my AMEX Travel Insurance which is bound with them.I have literally tried everything; calling, emailing them, asking AMEX how to contact them, to no avail. Do you agree with Axa Travel-insurance's TrustScore? I've never claimed in ten years but we got caught in the Canary Islands during a massive sandstorm in February - cancelled flights, missed connecting flights, etc. Overall, 17 out of the 22 policy elements we analysed in AXA's travel insurance … Customer Service of this company is nowhere to be found. Under the current circumstances I have allowed over 2 months for my claim to be reviewed and resolved for a holiday cancelled due to Covid. AXA offers four travel insurance plans with varying levels of coverage, so one is bound to meet the needs of the occasional traveler. In the fine print, quarantine is a triggering event for coverage. After two months waiting they said compensation is less than excess so nothing was paid out. Then when I make my claim axa said it wasn’t covered. Customers rated AXA Assistance USA. Very poor travel insurance. Review of Axa Travel Insurance.